FCC STRENGTHENS CONSUMER PROTECTIONS AGAINST UNWANTED CALLS AND TEXTS Commission Responds to Requests from Businesses and Attorneys General for Guidance on Robocall Blocking, Autodialers, Recycled Phone Numbers and More WASHINGTON, June 18, 2015 – The Federal Communications Commission today adopted a proposal to protect consumers against unwanted robocalls and spam texts. In a package of…
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When Albert Nigro contacted National Grid to end electrical service to his deceased mother-in-law’s New York home, he never expected to be bombarded with automated collection calls for someone else’s debt. So how does a man wind up in the sights of a debt collector’s auto-dialer for a bill that isn’t his own? During his…
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Michael O’Reilly, a commissioner at the Federal Communications Commission, caught the attention of consumer advocates, businesses, debt collectors, legal professionals, and others when he wrote in a March 25 blog that the Telephone Consumer Protection Act needs clarification. TCPA lawsuits have increased more than 30 percent in the last year, he said, while several dozen…
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As debt collectors become more invasive in contacting consumers, spoofing has been utilized with greater frequency. Spoofing is a calling scheme that allows a telephone caller to fool the caller ID system of the recipient. Unfortunately, the law has yet to catch up with the problem as is so often the case, allowing ‘spoofing’ to…
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